SCOPE OF JOB

The main purpose of this role is to manage all operational aspects of the restaurant, ensuring that Company standards and targets are achieved. Will be responsible to maximize guest satisfaction, increase employee retention and develop the property by ensuring that Company standards and targets are achieved.

Reports to:

Operations Manager

Main responsibilities:

Responsible for the smooth running of the operation to deliver customers service experience
Lead and motivate an extensive team
Ensuring excellent standards of the food quality and customer service
Maintaining a system to monitor the timely induction checklists/onboarding plans for all employees.
Conduct Employee Appraisals and timely progress check ins for Assistant Managers
Forecast and communicate the staffing requirements to F&B Manager
Ensuring all Company Policies and Procedures are adhered to
Meeting Sales targets, KPIs and budgetary requirements to ensure profitability
Managing costs and control stock levels
Perform property maintenance checklists
Preparing and presenting weekly/monthly accounts and reports
Leading and developing the team to achieve highest possible standards
Organising the work schedules and assigning each member of staff specific duties
Invest in guest loyalty through customer service experience
Ensuring HACCP and health and safety policies and procedures are implemented and maintained
Attending job specific training / deliver job specific trainings

KEY REQUIREMENTS

Skills and Knowledge

Fluent in Greek and English
Commercially astute
Excellent customer service skills
Exceptional organizational skills
Interpersonal and communication skills
IT Skills
Good knowledge of health & safety, hygiene and licensing regulations

Behavioral characteristics

Approachable
Team Player
Ability to work under pressure
Attention to detail
Strong Leadership

Level of Experience

Previous experience in the same position
Bachelor’s degree in Hospitality Management,
Business Management or relevant subject

BENEFITS

Competitive salary based on experience and qualifications
Accommodation offered upon request
Paid annual leave
5 days per week working schedule
Free meal while on duty
Up to 15 % discount on company brands (Pizza Express, Marzano, Columbia Beach, La Boca, Columbia Steak House, Pokeloha, Columbia Confectionery, Columbia Beach Resort, House & Garden, Columbia Sun)
Training and development opportunities
Career advancement opportunities

All applications will be treated with the strictest confidence.

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Restaurant Manager

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