We are looking for a Client Onboarding and Success Manager, for Peanuds Ltd., a financial institution located in Larnaca.

Peanuds is shaking up the banking industry with a fresh, modular approach, allowing you to manage multiple bank accounts and financial services seamlessly through a single login. The platform, offers a powerful corporate banking solution with features like multi-Currency support, SEPA transfers, Card Management, and advanced Analytical Tools.

Looking ahead, Peanuds plans to extend these innovative services to retail customers and explore the integration of digital assets later this year.

Join a vibrant, dynamic team of ten passionate professionals working remotely from all over in Europe.

Responsibilities:

Assisting clients with onboarding, ensuring that the opening process is completed quickly and contributing to a positive client experience
Act as the main point of contact for clients and facilitate communication between them and different departments, such as compliance.
Maintaining and updating the CRM (Hubspot)
Reporting directly to the Head of Account Management

Requirements:

Previous experience in dealing with clients, either in support and/or consulting in the B2B sector
Experience within the payments/banking industry is an advantage
Experience in onboarding and compliance (preferable AML knowhow)
Ability to convey complex information in a clear, understandable way
Education in Business Administration, Economy, or other would be an advantage
Ability to prioritize own workload and work with minimum supervision
Excellent written and verbal English and German skills
Residency in Cyprus is appreciated

Benefits:

Fully remote work (in Europe)
Flexible work environment with the freedom to structure your workday
Fast growing company with the possibility of further development
Minimal bureaucracy and quick decision-making processes
Excellent working atmosphere in a young team (average age 25-35 years)

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