As a Sales Agent you will be responsible for making outbound calls to assist players using the site for activity increase, retention and reactivation.
Requirements:
- An energetic passion for customer service and speaking directly with customers
- A comfort in striking up conversations whilst confidently promoting our sites, products and promotions.
- A drive to reach targets and overachieve on a daily basis
- Native German and Fluent English
- An understanding of the Casino and/or sports betting industry
- Target oriented and driven by achieving goals
Duties and Responsibilities:
- Making daily outbound calls and follow ups
- Assisting new players and current players to ensure they have no blockers to enjoying our products
- Promoting our site, products, campaigns and overall entertainment offering
- Working with your team leader to ensure all targets are understood and
- Work with other departments such as Payments, Risk, VIP and Customer Support
We offer excellent benefits:
- Working in dynamic European company
- 24 workdays of paid vacation
- Friendly team
- Lots of opportunities for education and development within the company
- Official employment and full medical insurance
- Working with a brand new MacBookPro
- Competitive salary and attractive bonus scheme
- Birthday celebration present
- Breakfast and lunch partially paid by the company
- Fruits and snacks available in the office
