Operon is looking for a new partner who will fill the position of Field Support Engineer

Full Time

Location: Operon HQ, Athens, Attica

Seniority Level: Mid-level

Job Functions: ΙΤ

Industry: Informatics

Main Duties & Responsibilities:

Responsible for on-field tasks such as installations and troubleshooting, as part of day-to-day technical support operations. The role involves addressing customer service issues and performing maintenance activities.
Practice IT asset management, including maintenance of IT component inventory and related documentation and technical specification information
Build, deploy and maintain systems, network, and security infrastructure
Assist in any other project/tasks as requested
Manage and report on ticketing system

Απαραίτητα Προσόντα:

At least 2 years experience in a similar position
Appetite for continuous improvement in the object of his work
Communicative spirit
Creative and analytical thinking
Comfort in customer support either with the physical presence at the site of the fault
Ability to plan everyday and methodical in the decision-making process when dealing with problematic situations

Παροχές:

OPERON - IT ARCHITECTS

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